海淘来说也不是一直都顺人意的,实际上经常会遇到各种各样的售后问题,对于英文水平不是特别好的网友,一旦遇到相关的售后问题可能联系起来就会较为吃力,铭宣海淘为大家汇总了常用的实用英语模板大汇总,希望大家通过收藏实用英语模板大汇总,轻松搞定海淘售后问题!仅供作为参考哦~
铭宣海淘推荐文章:
美国购物网站海淘处理售后客服一般的邮件处理需要24-48小时,如果急的单最好LIVE CHAT,不急的话可以用下列模板发邮件处理~
一、账号登录出现问题:
Hi there,
My account is 2248632003@qq.com(账号邮箱), but I can't log on with my password. Would you please help check my account and confirm my registration status. Thanks.
二、追问砍单原因:
Hi there,
My order number is 123457(订单号), which was placed on 05/22/2014(订单日期). However, you cancelled it without notifying me. May I know the reason?三、要求发货合箱:
Hi there,
My order number is123457(订单号), which was placed on 05/22/2014(订单日期). I'm writing to check if you will ship all things that I ordered in a single package. Please do not separate them into several packages. Thank you.
四、申请退货:
Hi there,
My order number is 123457(订单号), which was placed on 05/22/2014(订单日期). I don't like it since color is different from what I have expected(退货理由). Can you offer me free shipping label to return it? Thanks.
五、催促网站发货:
Hi there,
My order number is 123457(订单号), which was placed on 05/22/2014(订单日期). I kindly request if you could accelerate the processing and the picking so that the order will be delivered ASAP. Thanks.
六、追问快递号:
Hi there,
My order number is 123457(订单号), which was placed on 05/22/2014(订单日期). May I have the tracking number of it? Thanks.
七、要求退回价格差:
Hi there,
My order number is 123457(订单号). XXX was $20(下单时的价格) and it is $15(现在的价格) now so I strongly request price match, which is $5(差价). Please refund the difference to my original credit card. Thanks.
八、修改送货地址:
Hi there,
My order number is 123457(订单号), which was placed on 05/22/2014(订单日期). I wanna request to change shipping address, which is XXX(新地址). Thanks.
分享就到这里,如果需要查看更多的海淘分享,可以阅读铭宣海淘为你精心挑选的海淘教程
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